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Quality & Value for Students at Work - Hospitality Adding Value for Education (HAVE) Final Report (Hotel & Catering International Management Association (HCIMA))
The project, undertaken by the HCIMA, aimed to test how far, and at what costs and benefits, established good practice of supervised work experience might be applied to the learning acquired by students during casual employment in the hospitality sector. Students of hospitality management and other disciplines were to be involved in the project.
The project initially focused on generating base-line information about the nature and extent of higher education students' part-time and vacation work within the hospitality industry. The project also investigated good practice in supervised work experience and current thinking about employability skills. This base-line data was then used to inform the staged development of a student pack (the HAVE pack) and a web-site to support students in their informal work experience within the hospitality industry.
A survey of 1444 hospitality and non-hospitality students at eight UK universities found that almost 80 per cent of students were working part-time and during vacations, 52 per cent of these in the hospitality industry. Taking into account sample bias, the project team estimates that such figures imply that well over 100,000 university students (from all disciplines) per year work casually in the industry.
Key findings from the base-line research which informed the development of the HAVE pack include:
The HAVE pack was developed with the awareness that the current student-employer relationship was based on convenience and financial reward, and that additional learning was not a high priority for employers, students or universities. Although good practice points to the importance of a tri-partite agreement (higher education institution, student and employer), where each party is clear about its contribution, the project team recognised that such an approach would be impractical for hard-pressed institutions and employers. The Steering Group concluded that good practice could only be extended to part-time/casual work if a substantial change in attitude amongst all parties were to take place towards learning in the "casual" workplace. Thus, the HAVE pack was designed to be self-managed by the student with no support from the institution or employer.
To support and develop the work already undertaken, a series of future research and activities have been identified, including:
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